+962 7 9963 6903 sales@jordanvalleytravel.com

Cancellation Policy

We understand that travel plans can change. To cancel your booking, please send a written confirmation by email.

Cancellation fees apply based on the timing of your request:

  • Free cancellation: More than 30 days before arrival
  • 30% charge: Between 20–30 days before arrival
  • 75% charge: Between 10–20 days before arrival
  • 100% charge: Less than 10 days before arrival
    Note: These terms apply only during the low season. Different conditions may apply during Christmas, New Year, and Easter periods.

Payment Policy

  • A deposit is required at the time of booking to confirm your reservation.
  • The remaining balance must be paid at least 21 days before your arrival date.